Privacy Policy
1. Introduction
AIVideo AI (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services. By using the Service, you consent to the data practices described in this policy.
2. Information We Collect
We may collect the following types of information:
- Account Information: Username, email address, and encrypted password when you register an account.
- Payment Information: Transaction records and payment method details (processed through third-party payment providers; we do not store full credit card numbers).
- Uploaded Content: Images and videos you upload for AI processing. These are temporarily stored and periodically deleted from our servers.
- Usage Data: IP address, browser type, device information, pages visited, and time spent on the Service, collected automatically through server logs.
- Cookies: Small data files placed on your device to maintain session state and improve your experience.
3. How We Use Your Information
- To provide, operate, and maintain the Service.
- To process your transactions and manage your account.
- To improve, personalize, and expand the Service.
- To communicate with you regarding account-related matters, security alerts, or support requests.
- To detect, prevent, and address technical issues, fraud, or illegal activity.
- To comply with legal obligations.
4. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: With third-party vendors who assist us in operating the Service (e.g., payment processors, cloud hosting providers), bound by contractual obligations to protect your data.
- Legal Requirements: When required by law, regulation, legal process, or governmental request.
- Protection of Rights: When necessary to protect the rights, property, or safety of AIVideo AI, our users, or the public.
5. Data Retention
- Account data (username, email) is retained for as long as your account is active.
- Uploaded images and processing results are periodically deleted from our servers. We recommend downloading your results promptly.
- Transaction records are retained as required by applicable tax and financial regulations.
- Server logs are retained for up to 90 days for security and debugging purposes.
6. Cookies
We use cookies and similar technologies to maintain your session, remember your preferences, and analyze usage patterns. You can control cookie settings through your browser. Disabling cookies may affect certain features of the Service.
- Essential Cookies: Required for the Service to function (e.g., authentication, session management).
- Analytics Cookies: Help us understand how visitors interact with the Service to improve user experience.
7. Your Rights (GDPR and Global Privacy Laws)
Depending on your location, you may have the following rights regarding your personal data:
- Right of Access: Request a copy of the personal data we hold about you.
- Right to Rectification: Request correction of inaccurate or incomplete data.
- Right to Erasure: Request deletion of your personal data. We provide self-service account deletion functionality.
- Right to Restriction: Request that we restrict the processing of your data under certain circumstances.
- Right to Data Portability: Request your data in a structured, machine-readable format.
- Right to Object: Object to the processing of your personal data for certain purposes.
To exercise any of these rights, please contact us at: beimenchuixue@proton.me. We will respond to your request within 30 days.
8. Data Security
We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit (TLS/SSL), secure server infrastructure, and access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using the Service, you consent to such transfers. We take steps to ensure that your data receives an adequate level of protection wherever it is processed.
10. Children’s Privacy
The Service is not intended for individuals under the age of 18. We do not knowingly collect personal data from minors. If we become aware that we have collected data from a person under 18, we will take steps to delete such information immediately.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated policy on this page with a revised “Last Updated” date. Your continued use of the Service after any changes constitutes your acceptance of the revised policy.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: beimenchuixue@proton.me